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Contact Us

Provider Relations Team

Please feel welcome to email the Provider Relations team with any concern, suggestion or feedback you might have.

Questions about...

  • ...your Direct Billing Agreement with GeoBlue
  • ...using the Provider Portal
  • ...your provider/facility contact information


Questions about...

  • ...a recent payment
  • ...a missing payment
  • invoice you submitted
  • ...your banking information


GOP and Payment Requests

Visit ID Cards to learn how to identify GeoBlue members and Other Blue Cross Blue Shield Members.

GeoBlue Members

Other Blue Cross Blue Shield Members

Request a Guarantee of Payment (GOP)

Inpatient & Outpatient Services


Call: +1.610.254.8771
(collect calls accepted)

Online: Request a GOP
Our Global Health Team is available 24/7/365 by phone and email

Inpatient Services Only

(Outpatient services are pay and claim)


Call: +1.804.673.1177
(collect calls accepted)

Submit an Invoice for Payment

To ensure prompt payment, please make sure your invoice includes all required information

(attachments must be less than 10 MB)

By Post:
933 First Avenue
King of Prussia, PA 19406

Fax: +1.610.254.8794

(attachments must be less than 10 MB)